Reviewer user manual

A guide to registration, reviews, security, and account management.

Registration and sign in

To create an account, open the registration page and enter your email address, a password of at least 8 characters, and its confirmation. Accept the terms when displayed and complete the anti-abuse check. You can then sign in with your registered email and password.

The sign-in page may also show external providers when configured. On a shared device, always sign out when finished.

Email verification

After registration you will receive a verification link. If it does not arrive, check spam and promotions, confirm the address is correct, and use the resend option. If you change your account email, the new address must be verified.

Password and security

If you forgot your password, use the recovery option on the sign-in page. From your profile settings you can also change it by entering the current password, the new password, and its confirmation.

You can enable two-factor authentication (2FA) in Settings. Scan the QR code with a compatible app and enter the 6-digit code. Disabling 2FA also requires a valid code.

Account and profile

From Settings you can update your avatar, first name, last name, username, email address, and country. Your username identifies your public profile URL. You can also view favorites when that option is available.

Writing and managing reviews

Open a business, product, or service profile and select Write a review. Signing in is required for product and service reviews. Complete the rating and requested content; the review is sent for moderation before publication.

When available, you can edit or delete your review. An edited review may require administrative review again.

Verified relationship

When enabled in the form, you can request verification of your relationship with the business, product, or service. Evidence may include an invoice, purchase email, order code, booking, or customer number. Up to 3 files of 5 MB each are accepted. Administration may approve or reject the request.

Reporting content

If you believe a review breaks the rules, use Report and explain the reason. Reports are reviewed and do not remove content automatically.

Deleting the account

Go to My profile > Settings > Account deletion to request permanent deletion. The screen explains which profile, settings, reviews, and information will be removed. This action cannot be undone.

Help and contact

For an access, verification, review, or profile issue, use the contact page. Include the account email, affected URL, and a clear description. Never send passwords, 2FA codes, or unnecessary personal documents.